Privacy Policy

Introduction and Scope

Fyxer Rize ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website at xandorila.sbs or use our advanced financial analysis services.

This policy applies to all users of our platform, including visitors to our website, subscribers to our services, and participants in our learning programs. By accessing our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our financial analysis services:

How We Use Your Information

Your information helps us deliver personalized financial analysis services and maintain platform security. We use collected data for the following purposes:

• Providing access to our advanced financial analysis tools and educational resources
• Personalizing your learning experience based on your financial knowledge level and goals
• Sending important updates about our services, new features, and educational content
• Analyzing usage patterns to improve our platform's functionality and user experience
• Responding to your inquiries and providing customer support
• Ensuring platform security and preventing unauthorized access or fraudulent activities
• Complying with legal obligations and regulatory requirements in South Africa

Data Sharing and Third-Party Relationships

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Your information may be shared in these specific circumstances:

Service providers who assist with platform operations, including cloud hosting, email delivery, and analytics services, receive only the minimum data necessary to perform their functions. These partners are contractually bound to protect your information and cannot use it for their own purposes.

We may disclose information when required by South African law, court orders, or regulatory authorities. This includes compliance with the Protection of Personal Information Act (POPIA) and other applicable financial regulations.

Your Privacy Rights

Under South African privacy laws, including POPIA, you have comprehensive rights regarding your personal information:

Data Security and Protection

Protecting your financial and personal information is our top priority. We employ multiple layers of security measures to safeguard your data:

All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. Our servers are hosted in secure facilities with 24/7 monitoring, redundant backups, and strict access controls.

Access to your personal information is limited to authorized personnel who require it to perform their job functions. All team members undergo security training and sign confidentiality agreements.

We regularly conduct security audits and penetration testing to identify and address potential vulnerabilities. Our incident response procedures ensure prompt action in the unlikely event of a security breach.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information:

• Account information: Retained while your account is active plus 7 years after closure for regulatory compliance
• Financial analysis data: Stored for 5 years to support ongoing service delivery and regulatory requirements
• Communication records: Kept for 3 years to resolve potential disputes and improve customer service
• Technical logs: Automatically deleted after 12 months unless needed for security investigations

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. You can request earlier deletion of certain data types, subject to our legal and regulatory obligations.

International Data Transfers

While Fyxer Rize operates primarily within South Africa, some of our service providers may process data in other countries. When international transfers occur, we ensure adequate protection through:

Contractual safeguards that require recipients to maintain equivalent privacy protections, certification under recognized international privacy frameworks, and ongoing monitoring of data processing activities.

We assess the privacy laws and practices of destination countries to ensure your information receives appropriate protection comparable to South African standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. These technologies help us remember your preferences, secure your sessions, and understand how visitors interact with our content.

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand user behavior and improve our services. You can control non-essential cookies through your browser settings or our cookie preference center.

We also use web beacons and pixel tags in our emails to track delivery and engagement rates, helping us improve our communications and ensure you receive relevant information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through email or prominent website notices at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your information.

Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.